Dear Customer,

We would like to receive your valuable feedback on our performance in processing and your future experience with us.

Please rate the following subjects and click the box that best represents your level

"*" indicates required fields

1. (Pré) Sales
1.1 Availability of our Sales department*
1.2 Response time of our Sales department on requests for information and/or quotation.*
1.3 Knowledge of our Sales department on Dopak Sampling Systems.*
1.4 Quality of the quotation (Commercial/Technical)*
1.5 Courtesy of our Sales department.*
2. Engineering
2.1 Providing drawing in due time according to confirmation.*
2.2 Quality/Professionalism responses from our Engineering department to questions and concerns.*
2.3 Courtesy of our Engineering department.*
3. Product Quality
3.1 User friendliness of the product.*
3.2 Reliability of the product.*
3.3 Safety for the operator and environment by using the product.*
3.4 Representativity of the sample by using the product.*
4. Supply
4.1 Lead time according to our confirmation.*
4.2 Quality of the packaging.*
5. Customer Care (After Sales)
5.1 Availability*
5.2 Reponse time*
5.3 Availability of information*